Privacy Policy
Our utmost priority is to value your privacy and ensure the protection of your personal data
About Us
At J-Wadel Solutions, we are committed to providing our clients with exceptional services in transforming ideas into Proof of Concepts, Minimum Viable Products and evolving solutions. Considering our current scale and stage of development/growth, we understand the importance of safeguarding the personal data of our valued customers. This privacy policy outlines how we collect, use, disclose, and protect the personal information we obtain from our clients. We believe in transparency and want to ensure that you have a clear understanding of our data practices and the measures we take to keep your information secure.
Our primary goal is to assist you in achieving your objectives while maintaining the highest level of privacy protection. By reading this policy, you will gain insight into the types of personal data we collect, how we use it, and the rights and choices you have regarding your information. We want you to feel confident that your data is in safe hands when you engage with us. Please take the time to review this privacy policy carefully to understand how we handle your personal information. If you have any questions or concerns, please don't hesitate to reach out to our team.
General Information we hold about you
We primarily obtain information directly from you. This includes:
- Contact Information: This includes our client's name, email address, phone number, and mailing address. These details are necessary for communication purposes and to keep our clients informed about the progress of the project.
- Professional Information: We may ask for details related to our client's profession or business, such as your job title, company name, and industry. This information helps in understanding our client's background and aligning the project with your specific needs.
- Project Goals and Requirements: To develop an effective PoC, MVP, or validate ideas, we will require information about our client's project goals, objectives, and specific requirements. This could include details about the problem they are trying to solve, the target audience, desired features, and any existing data or systems that need to be integrated.
- User Data: Depending on the project, we may need access to certain user data for testing and validation purposes. This could include anonymous or pseudonymous user profiles, user behavior data, or any other relevant information that helps in understanding user needs and preferences.
Your Data Is Safe With Us
We ensure that we handle and store personal data securely and in compliance with applicable data protection laws and regulations. In the event that we are compelled by law or regulatory authorities to share your data with other organizations, including the government, we guarantee secure transmission and limit the sharing to the necessary extent.
When we engage other companies to process your data on our behalf or to provide the requested services, we ensure that they adhere to the same high standards followed by J-Wadel Solutions Ltd. Occasionally, we utilize data to support government initiatives, but any reports we publish will always be anonymous, ensuring that your personal data remains private and exclusive to you.
We utilize your data to support you and facilitate the growth of your business and network. This may involve organizing events, enabling the use of our or our partner's facilities, or providing information about our products and services upon request. We achieve this by utilizing your data to personalize your experience, develop new services that we believe you will appreciate, or introduce you to other business contacts who may benefit your business. Whether it is for delivering products and services or complying with legal obligations, we are committed to being transparent and honest about how and why we use your personal data.
If you require further details, our privacy notices are readily accessible for your convenience. We will only send you marketing material if you have given your consent or if you have requested to stay informed about our offered products or services. If, at any point, you no longer wish to receive such material, please contact the J-Wadel Solution LTD team.
Why and What we use your data for
| What We Use Your Information for | The legal Reasons to do so |
|---|---|
| To facilitate the secure utilization of our services and facilities, both by us and our partners, in order to provide the requested services to you. | This includes fulfilling our contractual obligations or undertaking necessary measures to establish an agreement with you. Additionally, we ensure compliance with our legal and regulatory obligations. |
| To furnish you with details pertaining to our products and services. | If you request or when it aligns with our legitimate interest to offer information that is relevant to you. |
| To develop new services that we think may be of interest to you. | It is in our legitimate interests to develop and improve J-Wadel Solution Ltd's service. |
| To personalize your experience following any feedback we receive from you or the broader J-Wadel Solutions Ltd community. | It is in our legitimate interests to improve the services we deliver to you. |
| By obtaining your feedback and through the use of insights information to help us to understand how your business and J-Wadel Solutions Ltd is performing. | It is in our legitimate interest to improve J-Wadel Solutions Ltd services and to develop new ways to support your business. |
| We will only produce insight reports in an aggregated and anonymized form from which you will not be identifiable. | If we would like to publish your information from your feedback from which you are identifiable, we will only publish it with your explicit consent. |
| Introducing you to other business contacts who we think might benefit your business by supporting your business at the stage it is at, for example, by providing mentoring or wider services provided by J-Wadel Solutions Ltd. | Where necessary to carry out our agreement or to take steps to enter into an agreement with you; or where you have requested that we make such introductions. |
| To address an issue or concerns you have raised. | Where you have raised an issue or concern, it is in our legitimate interests to address such concerns and respond to you. |
| In order to increase equality of opportunity and to assess who would benefit the most from our support. | It is in our legitimate interest to promote equality by creating opportunities for underrepresented groups. If we are using special category personal data, it is in the substantial public interest. |
| To carry out due diligence checks, which may reveal political opinions or information about criminal convictions or offenses. | It is in our legitimate interest to prevent and investigate fraud, money laundering, and other crimes as well as to protect our business and to keep to laws that apply to us. If we are using special category personal data it is in the substantial public interest. |
| To generate aggregated data on how J-Wadel Solutions Ltd can promote diversity and inclusion. | It is in our legitimate interests to monitor the effectiveness of the J-Wadel Solutions Ltd service to positively improve equality in the workplace. |
| The content of blogs and videos. | Where you have provided your permission to appear or to take part in published content. |
Your personal data may also be shared with third-party organisations and individuals that perform certain complementary services to ours. Your data may be accessed and used by these service providers depending on their specific roles and purposes in facilitating our services.
We may provide the opportunity to post comments, feedback or reviews in a public forum. If you submit information on these pages, that information may be publicly available.
The GDPR and What it Means
The General Data Protection Regulation (GDPR) empowers you with greater control over your personal data and introduces enhanced rights to safeguard your information. The following are the various rights of our clients:
- Right to Access: You have the right to inquire whether we are processing your personal data, including details about the location and purpose of such processing.
- Right to Restrict Processing: In specific circumstances, you can request that we limit the use of your personal data.
- Right to Rectification: You can contact us at any time to rectify any inaccurate personal data we hold about you.
- Right to Erasure (Right to be Forgotten): In certain situations, you can request the deletion of your personal data.
- Right to Data Portability: You can ask us to provide you with a copy of your personal data in a commonly used electronic format, enabling you to transfer it to other businesses.
- Right to Object to Automated Decision-making: In certain cases, you have the option to request that we refrain from making automated decisions about you based on your personal data, particularly when such decisions have significant legal implications.
- Right to Lodge a Complaint: If you have concerns regarding the way we handle your personal data, please contact us via email on info@jwadelsolutions.net. If you are dissatisfied with our response, you have the right to lodge a complaint with your local data protection authority.
For more information about the GDPR, please visit the Information Commissioner's Office website: It is an autonomous entity dedicated to protecting information rights in the best interest of the public.
Privacy Notices
Occasionally, we will make updates and additions to our privacy notices. Therefore, we suggest checking this page from time to time to ensure you are comfortable with any modifications. In the event that changes to this privacy notice have a significant impact on how we handle your personal data or affect you personally, we will provide you with adequate notice to allow you to exercise your rights, such as the right to object to the processing.
Contact Us
If you want to know more about how to exercise your rights or just want more information on them, please contact us through email on info@jwadelsolutions.net. or call us: +447399294289. J-Wadel Solutions Ltd is the 'data controller' for your personal data. This means we are responsible for deciding how we can use your personal data.
Our dedication lies in resolving any complaints or concerns you may have regarding privacy matters. In the event that you are unsatisfied with the way we have addressed your complaint or concern, you have the option to file a complaint with the data protection authority of the United Kingdom. You can do so by visiting their website at: https://ico.org.uk.